Privacy Policy

Last Updated: April 20, 2025

This Privacy Policy explains how Players' Lounge ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, mobile application, and services.

Information We Collect

Personal Information

We may collect personal information such as:

• Name, email address, and contact information
• Date of birth and government-issued identification (to verify age and identity)
• Gaming profiles, usernames, and gaming statistics
• Payment information and transaction history
• IP address, device information, and location data

Usage Information

We collect information about how you use our platform, including:

• Games played and competition results
• Wagering activity and tournament participation
• Communication with other users
• Features and pages you interact with

How We Use Your Information

We use your information for the following purposes:

• Providing our services and facilitating competitions
• Verifying your identity and processing payments
• Matching you with opponents of similar skill levels
• Ensuring compliance with legal requirements and our Terms of Service
• Detecting and preventing fraud or unauthorized activities
• Improving our platform and developing new features
• Communicating with you about tournaments, promotions, and updates

Information Sharing

We may share your information with:

• Other users (limited to necessary information for gameplay)
• Payment processors and financial institutions
• Identity verification services
• Service providers who help us operate our platform
• Legal authorities when required by law

Security

We implement technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including rights to access, correct, delete, or restrict processing of your data. Contact us at privacy@playerslounges.com to exercise these rights.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our platform or via email.